Privacy Policy
This policy explains what information Global Guidance collects when you use our website or contact us, and exactly how that information is used. Effective from January 2025.
Information We Collect
When you submit a contact form or reach us on WhatsApp, we collect your name, phone number, and email address. No financial account data is collected directly through this website.
If you visit our office to open a Demat or trading account, KYC documents are collected in compliance with SEBI and Sky Commodities Pvt Ltd requirements — not through this site.
How We Use Your Data
Your contact details are used only to respond to your inquiry, assist with account opening, or send you market updates you have asked for. We do not sell, rent, or share your data with any third party for marketing.
WhatsApp conversations are used solely to support your active query. Message history is not stored on external servers outside the WhatsApp platform's own data practices.
Facebook Pixel & Cookies
This website uses Facebook Pixel to measure the performance of our ads. Pixel collects anonymised browsing signals — it does not identify you personally. You can opt out at any time via your browser's cookie settings or through Facebook's Ad Preferences.
We also use standard browser cookies to remember your session and improve page load speed. No third-party tracking cookies beyond Facebook Pixel are active on this site.
Data Storage & Security
Contact form submissions are stored on a secured server accessible only to Global Guidance staff. We apply industry-standard encryption in transit and do not retain your data longer than necessary to complete your inquiry.
Our practices align with India's Information Technology (Reasonable Security Practices and Procedures) Rules, 2011. As regulations evolve, we will update this policy and note the revision date at the top.
Your Rights
You may request that we delete or correct any personal information we hold. To do so, email us at Globalguidence1@gmail.com with the subject line 'Data Request' and we will respond within 7 working days.
If anything in this policy is unclear or you want to know exactly what we hold on you, just ask. A real person will reply — no automated responses.